This Privacy Policy outlines how we collect, use, and share your personal information when you use our app and website for account management and query resolution.

1. Information Collection and Use

Registration and Login : When you register and log in to our app, we collect your phone number for OTP-based authentication. This ensures the security of your account.

Profile Information : We may collect the following information to create and manage your account:.

- City name

- Name

- Email

- Phone number

- Date of Birth (DOB)

- Gender

Optional Profile Picture : You have the option to upload a profile picture, which is not mandatory for using our services.

2. Use of Information

• Account Management : We use the collected information to manage your account, provide access to our services, and assist with query resolution.
• Communication : We may use your contact information to communicate with you regarding your account, queries, and updates related to our services.

3. Information Sharing

Third-Party Sharing : We do not share your personal information with third parties unless required by law or for the purpose of resolving queries related to our services.

4. Security

Data Security : We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information as long as it is necessary for the purposes outlined in this Privacy Policy.

6. User Rights

You have the right to access, correct, or delete your personal information. Please contact us if you wish to exercise any of these rights.

7. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting.

By using our app and website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.